We have made - and will continue to make - great efforts to provide accurate and up-to-date information. However, we make no warranty or representation, express or implied that the information contained or referenced herein is accurate or complete. Furthermore, Phonak shall not be liable in any manner whatsoever for direct, indirect, incidental, consequential, or punitive damage resulting from the use of, access to, or inability to use this information. In addition, Phonak shall not be liable in any way for possible errors or omissions in the contents hereof. In particular, this applies to any references to products and services supplied by the Phonak Group. Information on this web site may contain technical inaccuracies or typographical errors. Phonak may also make improvements and/or changes in the products and/or the programs described in this information at any time without prior notification, and will not be liable in any way for possible consequences of such changes.
Information Phonak publishes on the World Wide Web may contain references or cross references to Phonak products, programs and services - illustrated or described - that are not announced or available in your country. Such references do not imply that Phonak intends to announce such products, programs or services in your country. Further information can be obtained from your local Phonak business contact.
It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, Trojan horses and other items of a destructive nature. In no event Phonak will be liable to any party for any direct, indirect, special or other consequential damages by any use of this website, or any other hyperlinked website, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system or otherwise, even if we are expressly advised of the possibility of such damages.
This document describes Phonak AG’s (“Phonak”) and its affiliates’ policy regarding information received about you during your visits to our website. Phonak is the controller of your data and recognizes the importance of protecting the privacy of information we may collect from our visitors. The amount and type of information received depends on how you use our website.
We use general, not personally identifiable, collected information to generate statistics and measure website activity to improve the usefulness of customer visits by use of so called cookies. Cookies are small pieces of information sent by a web server to a web browser, which enable the server to collect information from a browser. If you would like to prevent our use of cookies in this way, you should refer to the help, or similar, menu of your internet browser. Further, we collect the IP (internet protocol) addresses of all website visitors and click stream and other related information such as page requests, browser type, operating system and average time spent on our website. We use this information to monitor and improve our website.
During your normal website usage we do not collect or store personally identifiable information such as your name, mailing address, email address or phone number. There are instances where we may request personally identifiable information from you to provide you with a service you have requested or to send you correspondence (e.g. mailed brochures). This information will include one or more of the following points: your name, mailing address, e-mail address, the nature of your request and possibly additional information. The information will be used by us only to fulfil your request and improve the services we provide to you. It will never be disclosed to any other company or person outside of the Phonak Group except Phonak’s service providers.
Internet users may decide to send Phonak personally identifying information. Phonak will use this information only to determine how to respond to the electronic mail. We will not use this information other than to resolve the matter identified in the e-mail.
We reserve the right to change our Privacy Policy. A revised Privacy Policy will apply only to information collected subsequent to its effective date. Any revisions will be posted at least 10 days prior to its effective date.
Phonak takes your privacy very seriously. Be assured that Phonak does not sell or rent your contact information to other marketers. To help us provide superior service, your personal information may be shared with legal entities within the Phonak group globally who will safeguard it in accordance with Phonak’s privacy policy. There are also times when it may be advantageous for Phonak to make certain personal information about you available to companies that Phonak has a strategic relationship with or that perform work for Phonak to provide products and services to you on our behalf. These companies may help us process information, fulfil customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with Phonak’s policies. Without such information being made available, it would be difficult for you to have products delivered to you, receive customer service and services.
As is standard practice on many corporate websites, Phonak’s website uses “cookies” and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us.
